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B) 200 units C) $2,500 D) $5,000 E) $9,500 15. Which of the following are all strategies for improving productivity in services? B) lean production,

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B) 200 units C) $2,500 D) $5,000 E) $9,500 15. Which of the following are all strategies for improving productivity in services? B) lean production, strategy-driven investrinspection, anand just-in-ation focuis C) reduce inventory, reduce waste, reduce ice factory D) high interaction, mass customization, serv E process focus, repetitive focus, product focus, and n automation, and p reduce rework factorynss cust 16. Which of the following technologies could enable a cashier to scan the entire contents of a shopping cart in seconds? A) ASRS B) AGV D) RFID E) FMS Which of the following provides automatic placement and from designated places in a warehouse? 17. and withdrawal of parts and products into A) AGV B) CAD/CAM C) CIM D) ASRS E) FMS 18. Break-even is the number of units at which: A) total revenue equals price times quantity. B) total revenue equals total variable cost. C) total revenue equals total fixed cost. D) total profit equals total cost. E) total revenue equals total cost Page 3 of

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