b) An agent makes the following statement to a potential buyer: 'The property has amazing views - look at these images. You can see all the way to the bay!' The agent shows the buyer images of the nearby bay, however, she does not explain that the photos have been taken with a long lens and from the rooftop of the garage at the lower boundary of the property. The property which is for sale does not in fact offer direct views of the bay from the residence itself. Is the conduct of the real estate agent reasonable? Why or why not? Give reasons for your answer and refer to legislation and ethical requirements if relevant.

c) An agent and an owner agree that there is no need to disclose the fact that the vacant land which they are selling has been previously used to store a large pile of asbestos cladding, which has since been removed by the local council.

Is the conduct of the real estate agent reasonable? Why or why not? Give reasons for your answer and refer to legislation and ethical requirements if relevant.

d) A client asks a real estate agent to explain the difference between dummy bidding and vendor bidding. The agent tells the client that there is no such thing as dummy bidding and that any bids made during an auction are acceptable, including those from non genuine bidders. They tell the client to just leave the auctioneering to the experts and not to get worried about the details of the process.

Is the conduct of the real estate agent reasonable? Why or why not? Give reasons for your answer and refer to legislation and ethical requirements if relevant.

e) An agent provides a client with a statement of fees and charges for marketing options for their property sale. The client later phones the agency and asks why the statement has a date in the footer of the document which is 2017. The agent tells the client the fees and charges have not changed very much in the past year or two, and that they will give them an updated fee schedule when they see them next. The agent does not provide the updated document on any of the next three meetings with the client. The client is later surprised at the significant increase in fees which are presented to them by the agency.

Is the conduct of the real estate agent reasonable? Why or why not? Give reasons for your answer and refer to legislation and ethical requirements if relevant.