B. Resources, Facilities and Equipment With what do you produce your products or services? What are the land, equipment, human and financial resources? Who provides them? How are resource providers rewarded? C. Marketing Methods What is your annual sales volume in dollars and units? Explain how you work with others to improve returns. This may include a strategic alliance with suppliers or customers that you can leverage. Do you use forward contracting, options, or futures? If so, how? How much does it cost to produce and deliver your products and services? How is contracting used? D. Management and Organization Who is currently on the management team? How have management responsibilities been divided among the management team? What are the lines of authority? Who acts as the president/CEO? spokesperson? Chief Financial Officer? Who determines employees' salaries and conducts performance reviews? What is the educational background of the management team members? What is the management team's reputation in the community? What special skills and abilities does the management team have? What additional skills does the management team need? Who are the key people and personnel that make your business run? Who do you go to for advice and support? Do management and employees have avenues for personal development? Sketch a diagram of lines of authority for your operation