Background

• Currently, Online Teachers has 300500 registered subscribers. Most subscribers are families with 1 to 3 children. Subscribers sign up for on-demand teaching, or they can book an appointment with a teacher in advance. They purchase each teaching session when it is ordered..
• At the end of each day, charges are entered into the MyBookeeper accounting software, which runs on a computer workstation. The MyBookeeper program produces a daily activity report with a listing of all sales transactions. Teachers can see their hours worked Online, and register to be on-call.
• At the end of the month, the finance manager uses MyBookeeper to transmit an accounts receivable summary to the Online Teachers headquarters.
• The MyBookeeper program stores basic subscriber information, but does not include information about preferences, activities, and history.
• Currently, the MyBookeeper program produces one local report (the daily activity report) and three reports that are prepared at the headquarters: a monthly subscribers sales report, an exception report for inactive subscribers, and a quarterly profit-and-loss report that shows a breakdown of revenue and costs for each separate activity. Teachers and other employees are paid every other week.
• During the interviews, Julie received a number of "wish list" comments from managers and staff members. For example, managers want more analytical features so they can spot trends and launch special promotions and temporary discounts. Managers also want better information about the profitability of specific business activities, instead of bottom-line totals.
• Several managers want to offer computerized activity and progress reports, and various social networking options, including e-mail communications.

Tasks

1. Using the information gathered during fact-finding, develop a requirements checklist that includes examples in each of the five main categories: outputs, inputs, processes, performance and controls.
2. Develop a list of questions to include in an employee survey or interview. These are questions designed to elicit information about the way the current system works and their suggestions for improvement.
3. Draw an Functional Decomposition Diagram (FDD) that shows the new systems main functions. Include at least 3 main functions.
4. Draw a use case diagram that represents the interaction between a user and the proposed system.