Background

Following the decision to use an in-house team to develop a design prototype, Susan began to work on the physical design for Personal Trainers new information system. At this stage, she is ready to begin working with Gray on the output and user interface design. Together, Susan and Gray will seek to develop a user-centered design that is easy to learn and use. Personal Trainer users will include managers, fitness instructors, support staff, and members themselves.

Task: In addition to being available online, members can register for fitness classes through the mail or by dropping off a mail-in form. Follow the guidelines and suggestions in this chapter, and design a paper source document.