Background of Western University

Project Objective/ Success Criteria (Charter): To design, build and implement a program management standard operating procedure for use within Western University.

• Create program management SOP
• Design and create Program Management templates
• Integrate Program Management templates with program management SOP
• Assignment
• You will be drafting a Standard Operating Procedure (SOP) for Program Management within the fictitious Western University. This will allow the leadership to learn, at a strategic level, what program management is all about and how it could be applied within the university to navigate complexity and provide value.

Please use the template below and fill the parts that are in bold:

Western University

Standard Operating Procedure for Program Management

Winter 2017

Program Management SOP

Purpose

Introduction

Approved By

Scope

Activity Preface

Process Flow

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State Process Steps

1. Title of This Step

Supplier(s): Name of supplier(s).

Input: Describe the input provided by the supplier.

Output: Describe the output of the action in the step.

Customer(s): Name of customer(s).

Describe what occurs during this step, using a one- to two-sentence paragraph.

1.1 Title of This Substep

Supplier(s): Name of supplier(s).

Input: Describe the input provided by the supplier.

Output: Describe the output of the action in the substep.

Customer(s): Name of customer(s).

Describe what occurs during this substep, using a one- to two-sentence paragraph.

1.2 Title of This Substep

Supplier(s): Name of supplier(s).

Input: Describe the input provided by the supplier.

Output: Describe the output of the action in the substep.

Customer(s): Name of customer(s).

Describe what occurs during this substep, using a one- to two-sentence paragraph.

1.3 Title of This Substep

Supplier(s): Name of supplier(s).

Input: Describe the input provided by the supplier.

Output: Describe the output of the action in the substep.

Customer(s): Name of customer(s).

Describe what occurs during this substep, using a one- to two-sentence paragraph.

2. Title of This Step

Role(s): Name of roles(s).

Output: This line is optional - delete entire line if not needed.

Describe what occurs during this step, using a one- to two-sentence paragraph.

2.1 Title of This Substep

Supplier(s): Name of supplier(s).

Input: Describe the input provided by the supplier.

Output: Describe the output of the action in the substep.

Customer(s): Name of customer(s).

Describe what occurs during this substep, using a one- to two-sentence paragraph.

Definitions & Acronyms

DEFINITIONS

ACRONYMS