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Background Sincere Care Services (SCS) was established in Singapore ten years ago by its Chief Executive Officer (CEO), Dr Danny Tan. SCS's mission is to

Background

Sincere Care Services (SCS) was established in Singapore ten years ago by its Chief Executive Officer (CEO), Dr Danny Tan. SCS's mission is to provide patients with effective medical care from extensively researched treatments and approaches. One of the ways it achieves the goal is through collaborations with renowned foreign hospitals and with doctor exchange programs. Currently, SCS operates one hospital in the city and a chain of specialist clinics across the country. It is publicly listed on the Singapore Exchange (SGX). However, it is facing high operational costs and stiff competition from other hospitals. SCS's senior management is planning for next year's budget. It has gathered a list of potential projects as shown below:

  • Project A: Implement a Patient Location System by Radio Frequency Identification (RFID) technology to know the patients' whereabouts within the hospital premises.
  • Project B: Organise a two-days bonding camp that involves all the SCS staff.
  • Project C: Conduct a series of public seminars jointly with People's Association at various community clubs to make awareness of major diseases.
  • Project D: Convert patients' medical records to electronic formats as required by the Ministry of Health (MOH) to deposit into a national database so that patients' data can be retrieved quickly during emergencies.
  • Project E: Implement a Robotic Surgery System which will allow doctors to operate remotely on patients at SCS Hospital.
  • Project F: Develop a Medicine Dispensing System to provide medicine to patients through automated machines.

Question 1 (a) Categorise Project A to F individually into one (1) of Compliance, Strategic or Operational categories with explanations on how the project will affect SCS.

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