Background: What is perceived to be ethical by some people may be easily considered unethical by others. There is not always a right/wrong, yes/no, black/white answer when making decisions. Within organizations, a code of ethics can serve as an ethical guide for employee behaviour; however, such codes are often general in their ethical prescriptions. On the other hand, individuals are often left to make ethical decisions simply based on what they perceive to be morally right. Scenario Jennie was recently hired to work as a receptionist for the front lobby. As receptionist, she is responsible for making copies for the associates. Her son, Bruce, comes in and needs some copies for a school project. He brought his own paper and needs 300 copies for his class. If he doesn't bring the copies with him, he will fail the project. The company copier does not require a security key nor do they keep track of copies made by departments. Steps for Making Ethical Decisions: 1. Identify the ethical issue or problem. 2. List the facts that have the most bearing on the decision. 3. Identify anyone who might be affected by your decision and how. 4. Explain what each affected person would want you to do about the issue. 5. List three alternative actions and identify the best- and worst-case scenario for each alternative; anyone who may be negatively impacted by the choice; and any values that would be compromised by selecting the choice. 6. Determine a course of action.