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Bad news can be de-emphasized by implying a refusal instead of stating it directly. Consider the use of passive-voice verbs and subordinate clauses to further

Bad news can be de-emphasized by implying a refusal instead of stating it directly. Consider the use of passive-voice verbs and subordinate clauses to further de-emphasize the bad news. Here is an example:

  • Your team cannot schedule a retreat for the week of May 15. Too many staffers will be working on the Santana contract, which will not be completed until June 1. Maybe we can plan a retreat after that date.
  1. For this discussion organize and two-paragraph BAD NEWS message to a business team (real or fictitious).
  2. Prepare the message in email format from the study plan, eTextbook, or PowerPoints: DATE: TO:FROM:SUBJECT:

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