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Bad-news messages Multiple choice question. typically generate little emotion in the deliverer. should be delivered as late as possible to soften the blow. typically include
Bad-news messages Multiple choice question. typically generate little emotion in the deliverer. should be delivered as late as possible to soften the blow. typically include many technical details and specifications. require more of an effort to serve others than other message types
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Operations Management Sustainability And Supply Chain Management
Authors: Jay Heizer, Barry Render, Chuck Munson
13th Edition
0135173620, 978-0135173626
