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Baggage handling is a critical function for airlines as the quality of the service carriers provide to passengers depends on customer's evaluation of the entire

Baggage handling is a critical function for airlines as the quality of the service carriers provide to passengers depends on customer's evaluation of the entire transportation experience. To enhance this process airlines use.. Question 18 options: A) GPS B) TCAS C) Radio Frequency Identification Devices (RFID) tags D) Increased manual handling

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