Balanced scorecard-performance measures. Match each of the following performance measures to one or more of the four perspectives of the balanced scorecard. Note that a performance measure could performance for more than one perspective.

Performance Measures	Balanced Scorecard Perspectives
Employee productivity	Financial
Employee satisifcation	Customer
Return on investment	Internal Business
Customer satisifcation	Learning and growth
Employee turnover
On-time delivery performance from suppliers
Percentage of customers who are repeat customers
On-time delivery performance to customers
Product quality