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Barcelona Restaurant Group has seen a slight decline in sales over the last several months. Owner Andy Pforzheimer and chief operating officer ( COO )

Barcelona Restaurant Group has seen a slight decline in sales over the last several months. Owner Andy Pforzheimer and chief operating officer (COO) Scott Lawton must determine how to increase sales. Andy and Scott, determine they have a few options:
Introduce new happy hour specials and menu items to bring in more customers
Offer a gift card promotion in which customers may purchase a $50 gift card and receive an additional $10 gift card for free
Add additional tables in the dining room to be able to accommodate more customers
Andy and Scotts next step in the decision-making process is to _____.

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