Barcelona Restaurant Group has seen a slight decline in sales over the last several months. Owner Andy Pforzheimer and chief operating officer ( COO ) Scott Lawton must determine how to increase sales. Andy and Scott, determine they have a few options: 1. Introduce new happy hour specials and menu items to bring in more customers 2. Offer a gift card promotion in which customers may purchase a $50gift card and receive an additional $10 gift card for free 3. Add additional tables in the dining room to be able to accommodate more customers Andy and Scott's next step in the decision-making process is to select an alternative implement the solution generate alternatives identify the