Based on Oxfam's trading shop's closure, identify and analyse issues/challenges faced by Oxfam's customers? Why did they stop buying Oxfam's products?

Identify some successful comparable charities groups whose customers still buy products from them, and explain the reasons for their success.

Analysis should use theories including perception, emotions, motivation, attitude, learning and memory, group influences, or the intention-behaviour gap.

Case link: https://www.smh.com.au/national/oxfam-australia-to-close-all-retail-operations-20190411-p51daj.html