Based on the below please answer the following question;

1. Why it is important to have total quality management in any industry?
2. Discuss with examples why total quality management are applicable in "Retail (Supermarket) Industry"
3. Further outline 5 challengers Retail (Supermarket) Industry might face in implementing total quality management practices.
4. Outline solutions to those 5 problems above. Keep in mind how Effectiveness (end result is achieved), Efficiency (with speed, time) and Cost (can be reduced) can be improved to offer quality service and products.

Please give as much details as possible and long answers to the above questions.

Business Management Unit - Topic: Total Control and Change Management