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Based on the Case - Janson Medical Clinic (page # 511-513, textbook, 10th Edition) answer the following questions: a) Construct a Pareto diagram for the

Based on the Case - Janson Medical Clinic (page # 511-513, textbook, 10th Edition) answer the following questions: a) Construct a Pareto diagram for the cases of dissatisfaction. What conclusions do you reach? (4 points) b) Select the top three sources of patient dissatisfaction and propose cause-and effect diagram for the possible reasons behind them. (6 points)

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