Based on the Catawba Industrial Company case, what are the issues and problems faced by the company? And how to link these two together? I can't seem to differentiate the two.

These are the definitions of both problem and issue;

A problem is something fairly specific and reasonably well understood even if its solution is not (e.g. profits keep falling even though we are doing a good job)

An issue is a more general thing it requires attention but needs to be better understood before specific solutions are considered (e.g. our costing systems is reporting inaccurate costs, why?)

thanks!