Based on the information in the pictures for the four companies stc , mobile , vodafone, AT&T .

Evaluate the quality management aspects of each company.

Mobily Mobily becane the first telecoen provider in the Kingdoen to receive certification frons the Mobily implemented nameroes practices to achicve the highest level of cectomer satisfiction through a multifactiod appeooch that prioritined user noods and enperricnocs. The ounpany invested in tobuct castorser support, ensaring that their gueries and coesens ars takes into coesideraticen. Nevertheless, Mevily provides competitive pricing among eder koy plyyers in the ialastry. which attracts customers to vicw Mobily as their first choice. Moreover, Motily acherence to ISO standards underfined its dodication is delivering a high-sualify, sonure, and refiable mobile experience through their maltajple customer serviee clunnels sach as their applicatices Selfservice portal and social media. company, Mobily encoumlered some assues in few different aspocts daring thair sarvice lifie. One of the deminant issues is that Mobily was rankod as the third plase amoeg the sop throe internet providers in Saudi Arabia in terns of internet speed. The insufficient infructextare was the reason behind the slow internet spocd it provides. Furthermose, Mobily tends to lack ectlular coverage in some repions in Smati Arabia, which adversely afficas mests' exemectivity. Another major deficiency that Mobily custemers face, is the countakle billing enons that inclade delayed invoices and incombet charges. STC practios in rogand to customers in ordar to eptimine their experictsoe with SIC. One of which is MYSTC phoes application that provides a platfoem to facilate senices sach as 347 chatbot to assess any customer inquiries, a digital store for buying any electevelics inclafing phones, their internet packages and change it at any time. Morover, STC has mode it a priority to commit is the hiphest lovel of coviroenacral suitability, STC has established several poograms and initiatives so actiene santainalitioy, for devices for recycling, contributing to waste rebaction, emiroenmenal protection, ad accruing a balasce in their STC accounts. Another initiative fhat STC incorponaled is Mtatrial Use Managencent and lmprovencent", the aim of this initiative is to climinase plysical siM cants and digitalize them throngh Myste applicaticen. Furthermore, STC estukltuhad ene of the premier loyalty programs in the Kingdom of Sadi Arahia which is Qitaf This loyalty program offers members the opportuniry to accumalane qitaf points theophl their expenfinses an products and iervices at affiliated stores (STC Partsers). These Qitaf points held equivalent valoe to cash and can be utilixed by members for shopping purposes. STC has enpountered challenges in its service life, marked by nocalle iswer. A peoneiment motter that STC has sufferod multiple times from, is the ongoing iscoes with service outages, leaving cublomers without exsential telocoenmemication services at cracial times. Thas, leading STC to face muny criticisms reganding this matter, Moreover, despite the numerus communication channcls that STC peovides to ensure the best guality ef custiencr service and to maintain the lowest levels of customer ebjections, however complaints have arisen that the process of resolving a problem is time consuming. Lastly, STC has receivod maltiple flashbocks regarding faulty and malfunctioning devices, sach as routers and modens. Bet its sere lo say that Vodafone Vodafone has been awanded the Mobile Innevation of the Year foe its seipeificant ocentritutions to edge computing. This technology, advancod by the compuny, cripouiers besinesses to maximine the benefits of clood computing using Vodafone's mobile services. In erdar to utilize the concept of continues inprovennent of quality munagement, Vodafoec has created the Multiaccess Edge Conputing (MEC) and combined it with 5G. The integration of these toclunologies sigaificantly reduces latency, enhancing specd and enabling the introdaction of new applications for customers, including Sportable and Digital Barners. Furthemore, Vodafone provides ongoing training progarms for their enployees to say updated on the latest tochnologies, by conducting training sessions tailered to specific rolos within classoom eminoments to practice and develop their skitts. Vodufere aims to muintain a Dealthy relationship with their suppliers to further evalune the qualify of products and services. pinpointing areas for enhancement. They tabie appropeiate actions to satain munal trace, cooperation, and aclieve synengies that benefit both partics. Although that Vodafone is an international compuny, the network coverage and senvice quality may vary depending on the customers fegions. Many Vodafoes users complained that enly hatf of their imended area of network is covered whereas the other half is not sippontod by viodafone. Another issue of Vodafone is their contracts are not clear and lack iranspurency, very eflect custemers will eventually come across hidden fees, peralties feer eafly terninative er any restrictive clauses that might impact the user's experience that were not mentionod in a clear manner within their coetracts. Unfortunately. Vadafoen is not an affoedalle chorice in cornpurison to the other telecommanication companies, it tesals to impose high dharper on their available services. ATET AT\&T execls in SG coverage, offering widespread and well-grousdod consoctivity- This reflects their commitment to delivering high-spoed and low-latency cxperiences, showcasing a dedication to quality service. While ArAT operates in the teleconmanicatices sector, it actively integrates sustainability principles into its operations and services to eptimize encrgy efficiency. This can be achieved through designing green netwook insovations sach as Cell Site Slecping and Anomaly Detoction. Additionally. ATET prioritizes reliability as a core aspect of its service, ensuring custoners benefin from a dependable and considtent teloconemumieations experience. ATRT has been known to be involved in numeroas shady and suspicious practices with its customers. For instance, offering a loyalty customer a new phone, in results to their accumulated points with the compary. However, AT\&T charges the castomers a hipher amount on their upcoming bills without the custoner agrecing to such oonditions in the first place. Mantover, the coenpany appears to fall short in delivering quality customer service. Coenplaints aee aot oken into consideration and ofter remain without satisfactory resolution, this unforfununcly occars even for crucial issues. With that being said, ignoring customer coumplaints atversely affected the company's reputation, highlighting its unethical practices through the neglection of castemer concems and complaints. Lastly, NT\&T had massively failed in implamenting and unitiving Fiber Optics, as many consumers have complained that it took way too loeg to intall the Fither Optics. There were many cutages than usual, which eontralicted with the sole purpose of Fiber Opeics that is to speed up the intemet and maintain good connection in the long nun