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Based on the information provided below, calculate the CLV of an average customer in the segment from periods 1 through 3. What would be the
Based on the information provided below, calculate the CLV of an average customer in the segment from periods 1 through 3. What would be the average CLV?
Time periods, 1, 2, & 3
New customer acquisition costs - 70 0 0
Retention costs 0 40 40
Retention rate 100 80 65
Cumulative retention 0 80 52
Avg, customer revenue 120 200 250
Net contribution 50 160 210
Expected contribution 50 128 109.2
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