Based on the paper that you have just read, answer the following questions: 1. What competencies do you think leaders need to possess be successful in retaining their workforce in today's hospitality industry? Include in your answer how each of the competencies you identify relate to the information in the article or that we discussed in class. Please feel free to include your perspective on some of the issues discussed as well. 2. What makes the hospitality industry competencies different from other industries?