Based on the standards of cleaning ABC has developed a process for disinfection of commercial buildings. The process starts with a request from the client and a job order is created by the customer service representative (CSR). The CSR adds necessary information about the client in the job order form. The service manager schedules a date and time for site inspection after reviewing the job order. As every site is different and may need different quantity of disinfection chemicals and time, it is necessary to understand the scope of the work. Once the scope of work is determined after the site visit, a quotation along with a proposed date and time for disinfection is prepared by the service manager and sent to the client for approval. Once approved by the client, a job order is created and a team consisting of a certified technician along with three support staff is assigned to conduct the site disinfection job. The technician completes an equipment request/return form and submits it to the store to access the necessary equipment and the chemical on the scheduled day of the job. The team reaches the site and the disinfection process is conducted as per standard procedure that includes use of appropriate personal protective equipment (PPE) for the cleaning team, site preparation, disinfection process, site cleanup, recommendations for client to use the site after disinfection, request a client feedback form, and payment. Upon completion of the job, the team returns to the facility, and the technician returns the equipment to the store and submits the copy of cash receipt to the accounts department. The accounts manager records the transaction and completes the job order process. a) Complete the Process Profile in the Table below (30 marks). Name of Process: Vision: Process Owner: Customer of process: Expectation of customer