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Based on the textbook, Agile Project Delivery: A Practical Approach for Corporate Environments Beyond Software Development (1st Edition) (2020) answer the below question: The Service

Based on the textbook, Agile Project Delivery: A Practical Approach for Corporate Environments Beyond Software Development (1st Edition) (2020) answer the below question: The Service desk is the initial contact and triage for users and customers. This is also known as: a. Call centre b. The service desk c. Incident management d. Customer service

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