Basic Microeconomics Subject

1. In your understanding briefly discuss the opportuniy cost.

2. Give the role of competition.

3. in your understanding what is currency market.

Professionalism Salesmanship Subject

TRUE OR FALSE

1.A consistent salespeople is when going into a sales meeting must not act nor sound like people in sales. The meeting ought to be treated just like an ordinary conversation with the prospect.*

2. By being oneself, customers are more likely to trust salespeople whose behavior could be predicted.

3. The best and important ingredient in successful sales is trust.

4. Sincerity is demonstrated through being truly dedicated to the welfare of one's customers.*

5. Salespeople knew that to make and preserve the kind of interdependent customer relationships that drive success, they must first earn their customers' trust.

6. To keep an open mind, salespeople must show their customers that they have the best concern for them through opening other alternative solutions.

7. Many people enjoy working in sales because of the autonomy to make decisions, leverage deals and satisfy customers.*

8. Employee rights are rights desired by employees about their job security and the treatment administered by their employers while doing their jobs, irrespective of whether those rights are presently protected by law or collective bargaining agreements of labor unions.*

9. Trust is a solid and strong belief in the reliability, truth, ability, or strength or someone or something.*

10. Knowing very well the offering in any form such as products, people, processes, software, and services makes salespeople believable, hence establishing trust.*

11. Acknowledging risk before the sale is as important as communicating honestly and effectively after the sale.*

12. Salespeople must be serious and whatever they do. They must focus, pay attention and take time to learn everything about their customers and their industries.*

13. Salespeople need to believe that customer relationship is important and they must have something of value to offer them.*

14. Dependability and truthfulness are admiring characters that customers look for salespeople and their respective companies.*

15. Salespeople as representatives of the entire organization must set the tone on how to be perceived by potential customers.*

16. Most people, particular customers are always in doubt with whatever claims companies and salespeople make.

17. Management makes decisions that affect sales territories and salespeople.*

18. Many companies oblige salespeople who are alcoholic, drug-addicted, or physically or mentally ill salesperson to seek professional help.*

19. Competence is when salespeople are as committed sales professionals must base their decisions and actions essentially on ethics and not on practicality.

20. A customer centric salesperson before claiming he could be trusted to supply high value solutions should be able to the qualities that make him trustworthy.*

IDENTIFICATION

1. It refers to burying a product or service from

someone if that person or business agrees to buy in return.

2. It refers to a professional service provider that is oxpoctod to deal with the customors honesthy.

3. company engages in tied selling when it makes the purchase of one or more goods or services

provisional on the purchase of others.

4. Customers desire to deal with salespeople who can identify with them in terms of their problem and feel their pain.

5. It is when a manutfacturer or marketer disallows

channel members from carrying and selling

compotitivo products.

6. Customers need to believe that a professional

service provider knows precisely what he is doing.

7. This could happen in instances such as not giving a discount to all who ask."

8. In most companias, buyers arc not permittod to accept as much as a free cup of cotfee from a

salesperson.

9.It can consist of manipulation, or declare a

product does somcthing which in reality it does

not.

10. One of the main features of success in selling

for a salesperson is to an individual that is sincerely liked and treasured by customers.*