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B&B has a new baby powder ready to market. If the firm goes directly to the market with the product, there is only a 5

B&B has a new baby powder ready to market. If the firm goes
directly to the market with the product, there is only a 55 percent
chance of success. However, the firm can conduct customer segment
research, which will take a year and cost $1.12 million. By going
through research, B&B will be able to better target potential
customers and will increase the probability of success to 70
percent. If successful, the baby powder will bring a present value
profit (at time of initial selling) of $18.2 million. If
unsuccessful, the present value payoff is only $5.2 million. The
appropriate discount rate is 15 percent. Calculate the NPV for the
firm if it conducts customer segment research, and if it goes to
market immediately.

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