BC2-20_2.2_Student Assessment3.1 Practical Activity 1: Team Meeting (15 - 20 minutes) You are required to hold a team meeting where you will work in a team to create an action plan of how the store can improve its customer service. You will set an objective, decide steps to achieve the objective, and allocate responsibilities amongst the team. During the meeting, you will need to demonstrate your ability to support team members, use appropriate communication skills and cooperate and contribute to team goals. You will be observed by your assessor who will complete a checklist