Be thorough (the second question, for example, asks two separate questions, and then asks why or why not. I'll be looking for all of that!),making sure to incorporate the Key Terms and concepts from the chapter.After completing your initial post, respond to at least two classmates as in previous week's assignments

take a look at this blog about zappos corporate culture. what can you tell about the corporate culture of zappos?

how do they approach customer service? do you think it works? why or why not ?