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Beekeepers R Us is an agricultural co-operative which specialist apiarists (beekeepers) can join to market, sell, and distribute their platinum standard manuka honey that is
Beekeepers R Us is an agricultural co-operative which specialist apiarists (beekeepers) can join to market, sell, and distribute their platinum standard manuka honey that is in high global demand for its natural properties and outstanding health benefits. For honey to meet these very specific standards, beekeepers must be able to prove the location to certifying authorities of their hives to show that their bees have been living in manuka fields and thus are making manuka honey. Buyers of this honey are very discerning customers of high net worth with ample disposable income. They are prepared to pay upwards of $350 for a jar of premium grade raw Australian manuka honey which has been certified. While ensuring that the product is laboratory tested and certified to prove its purity and authenticity - these customers want to know more about the bees that make the honey, the land where the bees live and the beekeeper's apiaries (the location where the beekeepers keep their hives). Bearing this in mind, beekeepers cannot afford to give too much away about their bees, because these tiny workers and their special golden product needs to be kept secure from theft and damage. Beekeepers R Us have set up digital unit to create a special retail website - Melissa.com - where different beekeepers can market, sell and distribute their boutique honey products to their buyers. Buyers can see carefully curated photos of the apiaries and understand how the beekeepers raise and look after their bees. They can also get information about the manuka the bees visit to make their honey. Each beekeeper can show their online certification and authenticity credentials which the buyer of the product can then check and verify via special certificates. All without disclosing the secret of where those very precious beehives are! You are a member of the Melissa.com digital team and you are responsible for part of the business analysis in creating the new website which will be an MVP (Minimum Viable Product) in its first release. You may select from 4 functional areas to design your MVP, but you must choose only 1 area of focus: 1. Beekeeper registration - this would include information about the beekeeper, the bees and the manuka fields. The beekeeper is one of your possible personas. 2. Certification and laboratory test validation - demonstrating the credential of the beekeeper via an independent authority. 3. Customer registration and account set up. The customer is one of your possible personas. 4. Product selection, wish lists, product catalogues, pricing schedules. 5. Order processing including ordering, calculation of tax, shipping information, payment gateways, receipting and confirmation of shipping. 6. Parcel tracking and tracing using maps and milestones. Using one of these, please now refer to your Assessment Brief for specific instructions as to what business analysis activities you will need to perform based on this case study
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