Before beginning to compose a successful business message, you need to collect necessary information by conducting informal or formal research. Often the information you collect during the research process helps shape your message.

Which questions should you ask yourself in order to avoid frustration and inaccurate messages?Check all that apply.

-What will happen if I don't conduct research?

-Where should I begin my research?

-What action should the receiver take?

-What does the receiver need to know about this topic?

-How is the receiver to take action?