"Being a specialist body, the Tribunal has been conferred with extraordinary powers to do speedy justice for consumers." - Gopal Sri Ram JCA in Hazlinda Hamzah v Kumon Method of Learning Centre [2006] 3 MLJ 124.

Discuss the above statement with reference to the objective of the Tribunal of Consumer Claims (Tribunal), jurisdiction of the Tribunal, procedures of hearing and award made by the Tribunal in providing alternative redress mechanism for consumers in Malaysia.

(20 Marks)

Consumer Protection Act 1999 (REFERENCE)

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