below) and: Read the ABC Childcare Case Study (located in the attachments down 1. Describe the situation and the key players (their roles and relationship to each other) 2. Identify why this case study is related to the Structure Frame and defend your position. 3. How you would have addressed the conflict if you were the CEO of the organization? ABC CHILDCARE' "MY HANDS ARE TIED' by Sigal G. Barsade, Carrie Frank, Pom Kim, Ruth Landsberg, Akihiko Shiba and Chang Su Elizabeth Green waved "bye-bye" to Matthew as Sheryl passed the toddler to his mother. This was the last child for pick-up in Sheryl's "threes" classroom, a classroom she had overseen for most of her four years with ABC Childcare. Elizabeth, the Executive Director of ABC, reflected on Sheryl's ongoing commitment to this financially burdened center. Sheryl retreated to her classroom to clean up the day's painting activity, while Elizabeth tried to stop in to a few other classrooms before returning to her overflowing desk. ABC Childcare Founded in 1975, ABC Childcare, a nonprofit childcare center, had been loosely affiliated with a local YMCB in Central Massachusetts since its inception. The YMCB comprised multiple programs and services in various facilities, and was overseen centrally by a small staff and a community board of directors. Over time, the YMCB realized its dream of consolidating its programs and services into a single site. After years of planning and an enormous capital funds' drive, all YMCB agencies were consolidated to a new state-of-the-art building in the midst of downtown. All offices, children's and adults' programming, and other programs packed their bags and moved into the new center in June of this year. The organizational structure of the center was formalized into departments under the direction of a central administrative staff, all overseen by a Board of Directors representing the community. Department supervisors reported directly to the YMCB administration, who in turn reported directly to the Board. The childcare department was administered by Elizabeth Green, Executive Director, Claire Markfield, Associate Director, and Sheila Cummins, Assistant Administrator. Elizabeth joined ABC at the beginning of 1999, with more than fifteen years of previous classroom teaching experience. Claire had 'Copyright @ 2000 Professor Sigal Barsade. This case was prepared by SOM students, Carrie Frank, Pom Kim, Ruth Landsberg, Akihiko Shiba and Chang Su under the guidance of Professor Sigal G. Barsade, School of Management, Yale University. Revised January 2000. The organization studied in this case is not the YMCA, but has the properties of a YMCA type of organization, and for the purposes of this case has been named YMCB