Below are scenarios involving workplace interactions. Read each scenario and answer each question that follow about communication structure.

a. Scenario 1

Jack is part of the team of Fitness Instructors under Bounce Fitness. Every week, the fitness instructors gather in the meeting room to talk about concerns their customers may have raised during the week. They all contribute solutions to solve the concerns of the customers. Aside from that, they also discuss about possible improvements they can implement for future tasks.

i. What is the communication structure present in the situation?

b. Scenario 2

Stephanie is the General Manager of Bounce Fitness. She receives an instruction to inform the employees about the new rule regarding office hours from the Vice President. She relays this information to each of the Department Heads. The heads will then relay the information to their respective team leaders, who will then disseminate the information to their members.

ii. What is the communication structure present in the situation?