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Below is a guide on how to tackle the Starbucks Corporation s case from 2 0 0 5 til 2 0 1 1 . 1

Below is a guide on how to tackle the Starbucks Corporations case from 2005 til 2011.
1. How is Starbucks performing?
Start with looking at and analyzing financial numbers. Pay attention to trends.
2. What is Starbucks strategy?
Remember: what is strategy? How do you define a firms strategy?
3. Assess Starbucks strategy in terms of its fit (with its business environment and its
internal resources/capabilities) and its internal coherence.
The objective here is to identify why Starbuckss strategy has been so successful. How do we
evaluate the success of a strategy? The question has three parts: a) fit with external business
environment, b) fit with the firms internal resources/capabilities, and c) the internal coherence
of the strategy.
4. Is Starbucks success sustainable?
Note: this is the recommendations question
What makes a good strategy? What makes a good strategy sustainable? Focus on the challenges
Starbucks is facing now and ahead in the future.
Your case analysis should conclude with clearly articulated and presented recommendations.
Make recommendations based on case facts, using clear logic and reasoning. Avoid vague
answers, random hunches, and too general
recommendations with no details.

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