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Below is a room overbooking model spreadsheet for Metze, a hotel chain. The hotel has 3 0 0 ?rooms priced at $ 1 8 0

Below is a room overbooking model spreadsheet for Metze, a hotel chain. The hotel has 3 0 0 ?rooms priced at $ 1 8 0 ?per day each and is usually fully booked. Reservations can be canceled any time before 5 : 0 0 ?pm with no penalty. The hotel estimates an average overbooking cost of $ 1 5 0 . ?Metze sets a reservation limit of 3 2 0 ?and estimates an average customer demand of 3 3 0 ?with a cancellation rate of 5 % . ?Which of the following is the Excel formula used to estimate the number of overbooked customers in cell B 1 3 ? ?
?A B
1 ?Data
2 ?Rooms available 3 0 0
3 ?Price per room 1 8 0
4 ?Overbooking cost 1 5 0
5 ?Reservation limit 3 2 0
6 ?Estimated customer demand 3 3 0
7 ?Average cancellation % 5 %
8 ?
9 ?Model
1 0 ?Reservation # made 3 2 0
1 1 ?Cancellation # 1 6
1 2 ?Customer arrivals 3 0 4
1 3 ?Overbooked customers ?
?
?
Group of answer choices
= IF ( B 2 - B 1 2 > 0 , ?B 2 - B 1 2 , 0 )
= B 1 2 - B 2
= IF ( B 2 - B 1 2 > 0 , 0 , ?B 2 - B 1 0 )
= IF ( B 1 2 - B 2 > 0 , ?B 1 2 - B 2 , 0 )

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