Below is the gist of an article from Business week. After reading it: $(6$ ?Marks $)$ a $.$ ?Identify the broad problem area; andb. explain how you would proceed further.Two years ago, Electronic Arts, the second largest U $.$ S $.$ ?video game company, ran on promises. Developers pitching a feature for a big game had to produce a cool video to win approval from the bosses. They were then left alone for months, until it was too late to fix any problems, says Ian Milham, one of the companys creative directors. He describes the philosophy as make a trailer that promises a lot and then dont show anyone until its perfect. Often it wasnt. Several of EAs biggest $2013$ ?releases, including entries in its SimCity and Battlefield fran $-$ chises, were so bugridden on release that they crashed game servers and were essentially unplayable for days or weeks before they were fixed. EAs sports games have become Internet punch lines, thanks to videos of glitches trapping digital athletes in anatomically impossible positions.