Below listed the strategic objectives within a balanced Scorecard. a. Purchase return frequency b. EBIT margin c. Employee retention effectiveness d. Brand recognition e. Return on investment f. Customer loyalty g. On-time delivery by suppliers h. Enhance employee skills Below listed some activities to achieve the strategic objectives. 1. Encourage a healthy work life balance 2. Employee training 3. Build a loyalty program 4. Only make investments with potential benefits 5. Use influencer marketing 6. Use domestic suppliers 7. Foster a good working environment 8. Provide sales forecast for material requirements planning (MRP) 9. Improve product quality 10. Be engaged on social media 11. Cut operating expenses Required: 1. Identify which perspectives of a balanced scorecard the strategic objectives represent: 1) Financial, 2) Customer, 3) Internal Business Process, or 4) Learning and Growth. 2. Identify which strategic objectives the activities are part of. Hint: some strategic objectives might be achieved by several activities