Benjamin is a manager at a software firm. He needs to make sure that the members of his team complete work on a project with an approaching deadline. To remind them about the deadline, he writes an email stating, "You need to complete the work by Monday so that I can deliver the product to the client on time." This email contains a writing flaw. Which of the following writing flaws is present in Benjamin's email? legalistic language confusing words vague request selfish tone misused words