Bentley University

Section

Question: $25$ of $42$

The DMAIC approach refers to the activities of Define, Measure, Analyze, Improve, and Control. It describes a systematic approach within business process management. Which of the following characterizations is most accurate if you want to tell someone about what this approach is meant for?

A$.$ It is something an organization would do to create a process portfolio so that you can model processes that need attention.

B$.$ It is something that the process managers in an organization would do to construct useful process models with a tool like the one we have used in our class.

C$.$ It is something an organization would do to generate and improve a process architecture with a view to identifying key organizational capabilities.

D$.$ It is something an organization would do to critically examine a process with a view to introducing and sustaining improvements.