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Best Buy's Geek Squad tech support and installation services are additional customer service features valued by many customers. How would you characterize Best Buy's competitive

Best Buy's Geek Squad tech support and installation services are additional customer service features valued by many customers. How would you characterize Best Buy's competitive strategy? Should it be classified as a low-cost provider strategy? A differentiation strategy? A best-cost strategy? Explain your answer.

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Crafting and Executing Strategy The Quest for Competitive Advantage

Crafting and Executing Strategy The Quest for Competitive Advantage

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