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Big Diesel Engine Manufacturing is a 90-year-old U.S. manufacturing firm. Traditionally, the overwhelming majority of employees have been white men. Through company-wide diversity efforts over

Big Diesel Engine Manufacturing is a 90-year-old U.S. manufacturing firm. Traditionally, the overwhelming majority of employees have been white men. Through company-wide diversity efforts over the past 6 years, the percentage of female, Hispanic, Black and Asian Americans has significantly increased. Many employees still feel like outsiders; consequently, the HR department consulted various team leaders and created an employee liaison position. Montazar has been a training manager for three years and made strong interpersonal connections with all the plant employees. In his new role as employee liaison, he will be facilitating intergroup conversations and trainings for inclusion. Which leadership skills will be valuable to Montazar in this position? charismatic cross-cultural ethical strategic

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