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. BigBank uses a custom customer management system to manage all of its interactions with retail clients. This system is an ________ of the company's

.

BigBank uses a custom customer management system to manage all of its interactions with retail clients. This system is an ________ of the company's information system.

a.

 instruction on the computer side

b.

 actor on the human side

c.

 instruction on the human side

d.

 actor on the computer side

e.

 instruction for the hardware

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