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Big-Box Pharmacy operates out of the back of BigBox retailer and caters to its customers. Typical pharmacy scripts are handled in a streamlined three step

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Big-Box Pharmacy operates out of the back of BigBox retailer and caters to its customers. Typical pharmacy scripts are handled in a "streamlined" three step process: 1 The rst step is manual and involves a single pharmacy assistant taking the prescription from customers; assisting them; then inputting the data into the BigBox information system. The time to assist customers is exponentially distributed with an average of EDD seconds per customer. 2 The second step is an automated and proprietary digital BigBoxAssurem procedure that scans the script and checks for "Norells' and performs the Drug Utilization review [safety check}. BigBoxAssurem step always takes 150 seconds to process a script. On average 90% of the scripts are approved at the end of this step and move on to the Pharmacist for fulllment, while 10% are reiected and the customer notied by text message while they are still in the store. Rejected prescnptions are not able to be re-processed. 3 The third step at the lone PharmacistI takes exponentially distributed processing time for an approved prescription. with an average of 3m seconds. This includes calling the customer once the prescription is ready to be picked up and handing over the prescription. Customers typically remain in the area for the entire duration from dropoff to pickup. :- Based on the information provided above, what is the average throughput time (TPT) for the Pharmacy Assistant resource during the EM? :- Based on the information provided above, what is the average wait time for the BigBomssure resource during the weekdays? o Based on the information provided aboveI what is the average throughput time (TPT) for the BigBoxAssure resource during the weekdays? e Based on the information provided above, what is the average wait time for the Pharmacist resource during the weekdays? - Based on the information provided above, what is the average throughput time (TPT) for the Pharmacist resource during the W? 5 Based on the information provided aboveI what is the average system throughput time (TPT) for a customer submitted prescription during the M51335? o Explain in words what this answer means for the customers and for the Pharmacy

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