Question
Bill Sley has worked in ABC, Inc. for almost thirty years. Two months ago, a new manager, Ken William, was appointed. Soon after assuming the
Bill Sley has worked in ABC, Inc. for almost thirty years. Two months ago, a new manager, Ken William, was appointed. Soon after assuming the post, Ken commanded the installation of CCTV cameras without mentioning this change to staff who regularly work at the office. One camera was installed on each corner of the main office, one at the reception desk, and one in the kitchen area.
Bill went to see Ken. “Apparently, he felt he had a right to use CCTV to ‘keep an eye on his staff’. He also said, just as I was leaving his office, that he’d also be monitoring phone calls ‘for business purposes’ via an audio system to be installed”, Bill said hotly.
Greg, Bill’s brother-in-law and currently working for a law firm, told Bill that employers must not record phone calls unnecessarily; use continuous video recording unless it relates to security; and use CCTV in private places such a staff kitchen areas.
Bill told Greg that he couldn’t see how Ken’s use of CCTV and audio recording was following the law. Staff had never had a problem that warranted CCTV spying on them. And because they mainly used the phones for calls to other parts of the business and clients, call monitoring seemed to serve no purpose.
Required
1. Explain and illustrate with the case the following concepts in stakeholder theory: (i) broader view of corporate social responsibility (CSR), (ii) narrow sense of stakeholder(s), and (iii) wider sense of stakeholder(s). Explain and illustrate with the case the following concepts: (iv) freedom from interference and (v) freedom from domination.
2. What are your comments on the installation of CCTV cameras and audio system of monitoring phone calls ordered by Ken? Give and explain your comments clearly according to the Formula of Humanity (FH) and rule-utilitarianism respectively.
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