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Bill's Barbershop has two barbers available to cut customer's hair. Both barbers provide roughly the same experience and skill, but one is just a little

Bill's Barbershop has two barbers available to cut customer's hair. Both barbers provide roughly the same experience and skill, but one is just a little bit slower than the other. The process flow below shows that all customers go through steps B1 and B2 and then can be served at either of the two barbers at step B3. The process ends for all customers at step B4. The numbers in parentheses indicate the minutes it takes that activity to process a customer.
B1B2B4B3-aB3-b(8)(10)(15)(10)(9)
In the diagram, there are 5 circles labeled inside each circle using labels B1, B2, B3-a, B3-b, and B4. There is a number inside parentheses below each label. Also, there are arrows that show the flow through the circles from B1 to B4 as follows: Circle B1(8) connects to circle B2(10), circle B2(10) connects to circle B3-a (15) and to circle B3-b (10), and circles B3-a (15) and B3-b (10) connect to circle B4(9).
Part 2
a. How long does it take the average customer to complete this process?
enter your response here
minutes. (Enter your response rounded to one decimal place.)
Part 3
b. What single activity is the bottleneck for the entire process?
Benter your response here
Part 4
c. How many customers can this process serve in an hour?
enter your response here
customers per hour. (Enter your response as an integer.)

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