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Bill's Barbershop has two barbers available to cut customer's hair. Both barbers provide roughly the same experience and skill, but one is just a little
Bill's Barbershop has two barbers available to cut customer's hair. Both barbers provide roughly the same experience and skill, but one is just a little bit slower than the other. The process flow below shows that all customers go through steps B and B and then can be served at either of the two barbers at step B The process ends for all customers at step B The numbers in parentheses indicate the minutes it takes that activity to process a customer.
BBBBaBb
In the diagram, there are circles labeled inside each circle using labels B B Ba Bb and B There is a number inside parentheses below each label. Also, there are arrows that show the flow through the circles from B to B as follows: Circle B connects to circle B circle B connects to circle Ba and to circle Bb and circles Ba and Bb connect to circle B
Part
a How long does it take the average customer to complete this process?
enter your response here
minutes. Enter your response rounded to one decimal place.
Part
b What single activity is the bottleneck for the entire process?
Benter your response here
Part
c How many customers can this process serve in an hour?
enter your response here
customers per hour. Enter your response as an integer.
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