BLAW 3400

M1 Ethics and ADR

15 points

Read Business Scenario 12-7 on page 264. You may assume that the pre-dispute arbitration clause is enforceable; it is legal.Our question here is whether it was ethical to enforce it under these circumstances.

Integrity. How does a consideration of Integrity apply to this situation? Do you think that Airbnb acted with Integrity in this situation, was it being honest, fair and truthful? Does knowing that Airbnb enforced a mandatory arbitration clause even though it was in a TOS that was hyperlinked and was not read by the individual impact your view of the company?

Which of the five factors - Empathy, Harm, Truth, Individual Rights or Compliance, weighs most in favor of Airbnb in this situation? Explain your choice.

In general, which of the five factors do you consider most important in resolving ethical dilemmas? Why did you choose that factor as the most important?