Bob and Jane are neighbors whohave been in conflict for many years. Bob lives his life around supporting the environment and reducing waste, and part of his lifestyle includes composting his trash in his backyard. He also doesn't believe in using pest control or other harmful products around his home, as they could have a negative effect on hisorganic garden. Jane believes that his compost pile and lack of pest control is the reason her house is constantly suffering from pest infestations, and has tried again and again to get him to stop composting and hire someone to do pest control around his property. She has put her house on the market several times, but there has never been a serious offer on her house because of the smell and bugs coming from next door. At this point, she has given up on trying to change the situation, and just accepts that she will always have strong negative feelings toward Bob, his house, and her living situation.

A conflict resolution process between Bob and Jane would need to consider why Bob has been unwilling to work with Jane to maintain a pleasant neighborly relationship.Which of the following statements may be areason for why this conflict has stayed unresolved for so long?

• Jane hasn't tried hard enough to win Bob over to her side.
• Jane is too focused on the losses of her situation instead of on the positives.
• Bob feels he has a strong ethical reason for not changing his lifestyle in ordermake a neighbor happy.
• Bob is too stuck in his ways to ever change.