Book Reference: https://file.groupme.com/v1/94587249/files/49f2940a-2d10-4c02-83a6-47c1079b7b8c?

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Q1. What might be good indicators of patient centeredness as recommended by the Institute of Medicine?

Q2. Other than measures of patient centeredness, what indicators do you think are important to track for a home care agency?

Q3. Other than measures of patient centeredness, what indicators do you think are important to track for a long-term care facility?

Q4. How do you determine what is important to measure in an organization?

Q5. What are some methods of creating alignment and how can the use of measurement support their deployment?