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Boslon Electric Generators _has bgep get.ting many complaints from its major customer, Home Station, about the quality of its shipments of home generators. Daniel Shimshak,

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Boslon Electric Generators _has bgep get.ting many complaints from its major customer, Home Station, about the quality of its shipments of home generators. Daniel Shimshak, the plant manager, is a\\ar_med that a customer is lprDVIdmg him with the only information the company has on shipment quality. He decides to collect information on defective shipments through a form he has asked his drivers to complete on arrival at customers' stores. The forms for the first 288 shipments have been turned in. They show the following over the past 8 weeks: o No. of Reason for Defective Shipment Shipments Incorrect No. of with Bill of Incorrect Damaged Trucks Week Shipments Defects Lading Truckload Product Late 1 21 8 2 0 3 3 2 31 1" ] 4 1 5 3 32 12 2| 0 4 6 4 39 13 1 2 5 5 5 36 13 3 1 - 5 6 42 14 3 0 5 6 7 43 15 4 1 4 6 8 44 16 2 2 4 8 This exercise contains only part c. ) Choose the correct Pareto chart for the type of defects that have occurred. O A O B. Oict Ob. Number of defects Number of defects : Number of defects Number of defects 50 | 40 % 30 20. 10 o A B C D A: Damaged product A: Trucks late B: Damaged product C: Incorrect bill of ladingf D: Incorrect truckload A: Damaged product B: Trucks late C: Incorrect bill of lading| D: Incorrect truckload A: Trucks late B: Damaged product C: Incorrect truckload D: Incorrect bill of lading| B: Trucks late C: Incorrect truckload D: Incorrect bill of lading

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