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Boyd is a barista at SunDollars Coffeehouse. He makes terrible coffee and is often rude to customers. Boyd has been offered his dream job of

"Boyd is a barista at SunDollars Coffeehouse. He makes terrible coffee and is often rude to customers. Boyd has been offered his dream job of being a freight train engineer and has decided to leave the coffeehouse and move to another state to take the job. From SunDollars' perspective, Boyd's turnover is both __________ and __________."
dysfunctional; avoidable
optimal; avoidable
dysfunctional; unavoidable
optimal; unavoidable

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