###BPMN model#####

###Develop the as-is process model and identify the redesign elements.

Submission must include the as-is process(.pdf), simulation results(.xlsx).

####Can you make a process model for the "as-is process model" and the redesign element for the process mentioned below.

The as-is process model for the company is as follows:

1. Customer places an order for a product or service.

2. The company retrieves the order from its database.

3. The company processes the order and produces the product or service.

4. The company ships the product or service to the customer.

5. The customer pays for the product or service.

6. The company records the payment in its database.

The as-is process model for the redesign elements is as follows:

1. The customer initiates a request for a product or service.

2. The request is received by the company and a decision is made as to whether to fulfill the request.

3. If the decision is made to fulfill the request, the company determines which resources are required to do so.

4. The resources are procured and the product or service is delivered to the customer.

5. The customer is invoiced for the product or service.

There are several elements that could be redesigned in this process. For example, the decision-making process could be made more efficient so that requests are fulfilled more quickly. Additionally, the process of procuring resources could be streamlined so that it takes less time to fulfill customer requests.

7. The company sends a confirmation of the payment to the customer.

The redesigned process model would streamline steps 2-4 by having the company retrieve the order, process it, and ship it to the customer in a single step. In addition, the redesigned model would eliminate step 7 (sending a confirmation of the payment to the customer) since this is not essential to the process. Finally, the redesigned model would add a step between steps 5 and 6 in which the customer would be prompted to rate their satisfaction with the product or service they received. This feedback would be recorded in the company's database.